The control centre at Heathrow ensures the efficiency of our service and marshals ambulances and staff who deal with the movement alongside the Air Ambulance operation.
The main nerve-centre of the UK operation is strategically placed at Heathrow Airport. It operates 24 hours a day, seven days a week, and is equipped with the latest telecommunications equipment to link with the company's Airport control centre, aircraft in flight, using our own frequency, and all vehicles and staff in transit with patients.
Heathrow Air Ambulance’s ground Ambulance service provides a UK and European wide Independent (Private) Ambulance Provider. We task our Ambulance and Fast Response Cars throughout out the UK Northern Europe on a daily basis.
In the US our centre is based in Houston, again houses our North and South American Air Ambulance Operation and Ground Ambulance Service.
We have also developed a worldwide network of Ground Ambulance Service's, with whom we have been 
associated with for over the thirty years HAA has been trading. This gives us the opportunity to offer a one stop service for ground Ambulance Services in most Countries with a uniform invoicing process.
HAA operates vehicles custom built to our own high and exacting standards by a major North American Ambulance Constructors. Safety and comfort features within our Ambulances exceed the KKK Standard, recognised as the highest in the world. All our Private Ambulances have air-conditioning and full life-support equipment which is constantly updated. The Ambulances are used to link aircraft and hospital, front line emergency work for NHS Ambulance Trusts and are widely used for longer journeys in the UK and into Continental Europe.
