Operations

The control centre at Heathrow ensures the efficiency of our service and marshals ambulances and staff who deal with the movement of sick, injured and disabled patients airside at Heathrow.

The main nerve-centre of the operation is strategically placed just a few miles from Heathrow Airport. It operates 24 hours a day, seven days a week, and is equipped with the latest telecommunications equipment to link with the company's Airport control centre, aircraft in flight, using our own frequency, and all vehicles and staff in transit with patients.